Epitome Recruit

Office Administrator


Job Details

Reference Number




Contract Type

Full-Time Permanent


£15600 - £16575 per Annum

Closing Date


An exciting opportunity has arisen for an Office Administrator to join the team in Suki Teahouse Ltd, a growing Belfast company with strong ethics, that values their TEAm members, and, all working together, produces big leaf, big flavour, and best quality teas selling to the UK, Ireland and throughout the world.  
Reporting directly to the Office Manager, you will provide an accurate and timely administrative function within the company:
  • Ensure that incoming calls are answered in a professional, efficient and friendly manner, directing as appropriate, taking messages and/or promptly dealing with queries. 
  • All aspects of order processing on a computerised accounts system (SAGE Line 50)
  • Undertake basic bookkeeping activities including administration of monthly statements and assisting in credit control.
  • Collating customer account data and data input.
  • Performing sales to customers both face-to-face and over the phone.
  • General administrative support for sales, marketing, purchasing and finance. 
  • Any other duties within reason and capability as determined by management.
Essential Criteria:
  • Good standard of secondary education, at least 5 GCSE’s above grade C (including Maths & English)
  • Previous experience in office administration (minimum of 2 years)
  • Demonstrate a high level of customer service and customer care 
  • Excellent communication skills, both oral and written
  • Excellent interpersonal skills
  • Proficient in use of computers (word processing, spreadsheets, email and internet
  • Evidence of good organisational and time management skills
  • Ability to work flexibly to ensure business needs are met
  • Experience of basic order processing and bookkeeping  computerised accountancy packages (especially SAGE Line 50)
If you believe you have the skills and the experience to thrive in this role apply today via our online portal. You will need to complete an online application form and be asked to answer some qualifying the questions. The application should take approximately 30 minutes to complete.
Suki Teahouse Ltd & Epitome Recruiment are committed to equality of opportunity.


Belfast Boutique Loose Leaf Tea Blender, Suki Tea, first set up in 2005 by business partners Anne Irwin and Oscar Woolley, has become a strong contender in the UK’s Loose Leaf tea market. In 2005, Annie and Oscar set up a stand at a small Farmer’s Market in Belfast, Northern Ireland. Touring about the Island of Ireland they visited farmers markets and craft fairs and with the very generous help of their friends hit the music festival scene with their Tea & Toast set up. Having a strong brand identity and keeping true to their goals was the focus at this early stage. The business plan was. . . Tea, Fun, Money.  

A decade later, their Belfast-based team still ethically sources and blends big, fat, juicy, loose leaf teas, herbal infusions and fruit blends from all over the world. Today, Annie and Oscar still lead theSuki team, and they keep winning award after award for both product and company, because they’re still focused on that same job – sourcing and blending the world’s best tea.

Want to join a winning team. Apply today