Service Manager
Location : Stockport
Job Ref: SMNS0626
Employment : Full-Time Permanent
Closing Date : 31 July 2026 06:00 pm
Company Overview
Join Brayleys Cars – Driving Excellence in Automotive Retail
Following the acquisition of Johnsons Cars, AWR Holdings UK Ltd has brought together two highly respected automotive businesses - Johnsons Cars and Brayleys Cars - to create one of the UK’s top 10 automotive retail groups.
This marks an exciting new chapter in our journey. By bringing together the strengths, experience and heritage of both businesses, we are creating a larger, stronger organisation with even greater opportunities for our people, our customers and the communities we serve.
While both businesses have their own proud histories and successes, they also share something fundamental: a commitment to delivering excellent service, building strong relationships and creating environments where people can thrive. As we come together as one group, we are focused on building on the very best of both organisations - combining expertise, sharing knowledge and creating a culture rooted in collaboration, respect and continuous improvement.
For our colleagues, this growth creates exciting opportunities. As a larger organisation, we can offer broader career pathways, increased mobility across our network, enhanced learning and development opportunities, and greater access to leadership and progression programmes. Whether you are just beginning your career or looking to take the next step, we are committed to helping our people develop, succeed and reach their full potential.
Our ambitions do not stop here. We remain focused on continued growth and investment, but we know that sustainable success is built by people. That is why we are committed to fostering an inclusive, supportive and high-performing workplace where every individual feels valued, empowered and recognised for the contribution they make.
At AWR Holdings, we believe our people are our greatest strength. Together, we are building a business where talent is nurtured, achievements are celebrated and meaningful careers can flourish.
Job Description
The Role
We are seeking an experienced Service Manager for our Nissan dealership located in Stockport.
This role will see you lead day to day operations for our busy service department, ensuring customer satisfaction and profitability are maximised.
Reporting to the Head of Business, this role is offered on a full-time, permanent basis, and offers the right candidate an excellent career path with one of the regions leading automotive retail groups.
What are the key accountabilities?
As a Service Manager, you will have overall accountability for people and financial performance within the Service department of your dealership. With support from our head office support functions, you will:
- Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced
- Drive a high-performance culture, ensuring performance is rewarded and under-performance is managed
- Oversee the service and parts department, managing resource levels and productivity
- Accurately produce dealership reporting, in line with group reporting frameworks
- Support the dealership to consistently achieve high levels of customer satisfaction
- Ensure dealership activities are conducted in line with Brayleys Cars Limited, manufacturer and regulatory requirements
Do I need experience?
It is essential that you have previous aftersales leadership experience. Manufacturer experience, particularly Nissan, would be beneficial but isn’t essential to the success of this role. In addition to your previous experience, we are seeking individuals who display the following attributes:
- Strong leadership skills with the ability to lead and motivate a large and diverse team
- A professional and calm approach with strong stakeholder management skills to manage internal and external stakeholders
- Strong analytical and problem solving skills, with the ability to foresee potential barriers
- A commitment to the Brayleys Guiding Principal of treating all visitors to our business, as they would a valued guest in our own homes
The Company
Brayleys Cars Limited is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Benefits available to our Employees in addition to generous salary packages include:
- NO WEEKEND WORKING - our aftersales departments are not open at weekends to allow our teams time with their families
- 31 days leave, rising to 34 days over time
- Life Insurance
- Access to our employee car scheme
- An exclusive Perkbox membership giving access to on-line and high street retailer discounts and our employee wellness hub
- Discounts on new and used vehicles, parts and servicing
- Use of a company vehicle
- £500 Employee Referral Bonus
- Independently recognised as a Great Place to Work
If this sounds like you, please submit your application today to be considered for this exciting opportunity
Brayleys Cars Limited are an equal opportunities employer.
