As we continue our mission to make people happy through chocolate, we’re looking for a Copywriter to join our Creative Services team on a permanent basis.

This is an exciting opportunity for an experienced copywriter to bring our brand to life. You will play an integral role in conceptualising new, insight-led campaigns, before creating campaign execution copy for channels such as email, direct mail and retail.

You will be crafting copy for our packaging, website product descriptions, collateral for our Caribbean paradise and cacao farm, and messaging for our innovative Velvetiser^TM in-home drinking chocolate system. All while working in a friendly, passionate and talented team who make it all the more fun and rewarding to start work each day.

There are few things more pleasant to write about than chocolate. The texture, the melt, the aroma. Chocolate to savour all to yourself or to make the day of someone special to you. In writing copy for Hotel Chocolat, you’ll immerse yourself in a world of luxury, sustainable food and drink. Through developing a deep understanding of our customers and their behaviour, you’ll be able to craft copy that engages, raises a smile and sells, while adhering to our sophisticated brand tone of voice.

Here at Hotel Chocolat, we've adopted hybrid working. This means you’ll join us on site for three days a week at our Design Studio in London’s Aldgate. The other 2 days can be spent working from wherever you choose, either on-site, remotely or from home.

As well as a competitive salary and a range of company benefits, you’ll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.

What you’ll be doing….

• Collaborating with the Design Team to conceptualise marketing campaigns that are led by human insights related to chocolate. 
• Producing high-engagement and error-free content spanning multiple marketing channels that reflects our brand voice and adheres to our style guidelines.
• Managing multiple projects with short deadlines in a rapidly changing, commercial environment.
• Collaborating with Design, Marketing and Digital to develop a variety of marketing materials.
• Collaborating with Trading, Cocoa Innovation, Technical, Pack Tech and Marketing to develop a range of product/packaging copy and materials.
• Interpreting creative direction and adapting points from creative briefs into persuasive copy concepts.
• Proposing copy concepts and presenting underlying thinking to business stakeholders.
• Identifying and recommending opportunities to develop our brand storytelling across all customer touchpoints.
• Acting as a brand guardian.

Who You Are…

Essential

• Insight-led, creative copywriting skills, with demonstrable experience in a B2C brand working on campaign copy and packaging (client or agency side).
• Experience crafting copy for a luxury brand or within the food industry.
• Experience working to tight deadlines in a fast-paced, dynamic environment.

Desirable

• Bachelor’s degree or equivalent experience in marketing or communications.
• Experienced working with design teams to co-create marketing materials or campaigns.
• Experienced writing digital copy for websites to drive a brand’s SEO.

Who are we?

We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser™.

A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.

Now, we’re market leaders in the industry. What began as an online-only business grew to over 100 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together.

To learn more about us and read about our People Pledge – our commitment to equality, diversity and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html