As we continue our mission to make people happy through chocolate, we’re looking for an Assistant Merchandiser to join our Merchandising team on a permanent basis.

You’ll be supporting the merchandising team to deliver business objectives through accurate forecasting of sales and maximising profit through effective stock management.

As well as a competitive salary up to £30,000 and a range of company benefits, you’ll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.

Here at Hotel Chocolat, we've adopted hybrid working This means you’ll join us on site for three days a week, and for the other two days – you can work from wherever you like! The on-site location for this role is our Support Office, ‘Mint House’, in Royston, Hertfordshire. Our home from the very beginning, it’s just off the A505 and 10 minutes’ walk from Royston train station, with direct rail links to London King’s Cross.

What you’ll be doing….

• Maintaining stock and sales reporting and accurately forecasting sales for your relevant categories.
• Identifying risks and opportunities through data analysis, proactively capturing these opportunities, and mitigating any risk.
• Optimising sales and stock KPIs through effective forecasting and stock management.
• Building effective relationships with your stakeholders to ensure a business-wide joined-up approach to sales forecasting, intake planning and stock management.
• Reviewing category stock and sales for the current planning horizon ensuring a continuous improvement approach to all activity.
• Liaising with the Supply Planning team to maximise stock availability and minimise shelf-life risk.
• Liaising with the Fulfilment team to ensure seasons and campaigns launch optimally and channel level sales forecasts are maintained efficiently based on trends.
• Monitoring department performance and actively work to optimise day-to-day ways of working.

Who you are…

You have a proactive and inquisitive nature to interpret and present figures and analysis clearly and concisely. Resilient under pressure, you can effectively prioritise and execute tasks in a high-pressure environment, maintaining a high attention to detail.

Essential

• Intermediate use of Excel.
• Strong numerical and analytical skills.

Desirable

• Experience of working in a fast paced, customer focussed environment.
• Effective planning experience within a retail/manufacturing environment.

Who are we?

We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser™.

A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.

Now, we’re market leaders in the industry. What began as an online-only business grew to over 100 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together.

To learn more about us and read about our People Pledge – our commitment to equality, diversity and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html