It is our mission to make the best chocolates on the planet. To do that, we need the best people. That is why, like our recipes, if you’ve the right ingredients, we will invest our time and attention to make sure you reach your potential.

We have an exciting opportunity for a Cocoa Events Manager to join our Marketing & Events team. This is a full-time permanent opportunity which will be field based across the UK, with regular travel to our Cocoa Vaults in London and our Leeds Trinity event space. When not at events, flexible home-based working is available.

As Cocoa Events Manager you will be responsible for the delivery of Hotel Chocolat events across the UK. This will include events at Cocoa Vaults and Leeds Trinity, our Schools of Chocolate, as well as our Chocmobile which travels up and down the UK pitching up at key locations and attractions. Whilst providing leadership to our talented and energetic events and hosting team, you will adopt a strategic focus, always ensuring we are running a profitable business stream, maximising all opportunities to increase brand awareness and sales, and seeking out new opportunities and clients to work with.

This opportunity would suit anyone with events management experience across external brand events, PR pop-ups or even independent festivals.

SHOW US HOW ITS DONE

Sales & Events

• Attend and lead Hotel Chocolat field-based events on a weekly basis, managing all aspects of these events
• Create clear business plans for each new format of event with brand objectives and ROI expectations.
• Take ownership of and manage your budget, ensuring field-based events are executed cost efficiently.
• Manage the annual field-based events calendar and actively engage in networking to seek out opportunities for contract negotiations and new bookings.
• Drive and manage all ‘School of Chocolate’ events in Cocoa Vaults and Leeds Trinity.

People Management

• Manage the ‘School of Chocolate’ & Chocmobile teams, establishing rotas and development plans.
• Lead by example with exemplary Event Management skills, following best practice and Hotel Chocolat expectations.
• Manage and monitor relationships with third party suppliers.

Finance & Commerciality

• Responsibility for the sales channel of the ‘School of Chocolate’ at Cocoa Vaults, Leeds Trinity and the Chocmobile.
• Manage expenditure and achieve event ROI, through monthly sales targets.
• Be responsible for accurate and timely expense and timesheet management.

WHO YOU ARE & WHAT YOU HAVE?

Essential

• Demonstrable experience in events management and leading an events team.
• Strategic focus with experience managing budgets and bringing in new business opportunities.
• Full Driving license and ability to travel to events across the UK.
• Flexibility to work some evenings and weekends.

Desirable

• Previous event hosting experience.
• Ability to thrive within a fast-paced and ever-changing environment.

WORKING AT HOTEL CHOCOLAT

You will play a vital role within a constantly evolving company, in a friendly and energetic workplace. Every single person who works for us has the opportunity to study for our highly respected Chocolate Diploma. Staff perks include an unlimited 50% discount on all our products, as well as 70% off the rate card price for you and your guests when you stay at the Hotel Chocolat – our hideaway on the paradise island of Saint Lucia, set among the cocoa trees of our historic Rabot Estate.

At Hotel Chocolat, we treat each other with respect, equality, and grace. Our mantra? Be brave. Be kind.

This People Pledge is underpinned by our values of Originality, Authenticity and Ethics.

We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work.

We want you to be your AUTHENTIC self – and feel comfortable to share your differences, and what makes you unique. 

Our commitment to being an ETHICAL business means we have a deep sense of fairness when it comes to the way we treat one another.

This applies during our recruitment process too. We are proud to be an Equal Opportunity Employer who positively celebrates a diverse and inclusive culture. We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans.  We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all our differences are celebrated.