Post Office Counter Clerk 20hrs

Reports to:                 Post Office Manager

Site:                            Crumlin Villiage Post Office 

Purpose

Serving customers in a wide range of transactions providing a high level of customer service at all times.

Assisting in the efficient and accurate running of the Post Office. Responsible for security and accuracy of stock and transactions on a daily and weekly basis, aiming to achieve a £0.00 weekly balance.

Responsibilities

•         Key holding
•         Cash handling
•         Handling customer queries and providing assistance when necessary
•         Banking shop lodgments
•         Balancing the office – daily and weekly
•         Staying up to date with new launches and products
•         Providing a positive impression of the company to our customers
•         To assist in the overall running of the business wherever possible

Educational qualifications

High numeracy and literacy skills

Skills and Experience

Cash handling. Customer service. Teamwork

Other relevant information

A degree of flexibility is required in the following areas

•         Hours – extra may be required as the needs of the business dictates
•         Travel – the need to travel to another office if required

Note: Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.