Liberty IT employs over 500 people who develop a wide range of specialist and enterprise scale applications and provide technical support across the global enterprise for our parent company, Liberty Mutual.  Across our two offices in Belfast and Dublin our teams live and breathe innovation, creativity and commitment to excellence - designing and implementing innovative solutions using both existing and emerging technologies. Combine that with our commitment to providing a great place to work for employees and you have the perfect place to start or grow your career.

Technical Capabilities Manager

As a Technical Capabilities Manager you will lead, coach and mentor a unit of agile teams with a specific focus on technical skills development in line with Liberty IT’s high performance framework. You will be a key member of the leadership and support team within the unit that ensure optimal alignment and mobility of staff with building customer value. You will be challenged. You will have the chance to be creative and have your voice heard. We will offer you a competitive salary, enable you to balance your work and life, and support you through mentoring, coaching and training programs.

In this role, you will:

• Engage our talented Engineers and Analysts to grow the technical and professional capabilities of the unit in line with the Liberty IT high performance framework.
• Coach and support individuals to ensure delivery of high quality work.
• Have a deep understanding of the unit objectives and support delivery against these and the unit KPIs.
• Enable our talented individuals to maximize their potential through a data driven approach. Develop your unit’s competencies through education, adoption and application.
• Support the delivery leadership team by ensuring teams are appropriately structured and resourced in relation to numbers, skills and experience.
• Be responsible for unit talent hiring, talent management, succession planning and allocating technical coaches when required.
• Promote and market the unit capabilities and successes with a view to advancing the quality of work and business value delivered.
• Co-ordinate and deliver performance reviews. Drive professional development, promote talent mobility and actively seek career development opportunities for your unit members including rotations, special assignments and opportunities to mentor.
• Continuously develop your skills and knowledge
• Share knowledge and expertise across your department, the wider organization or beyond through networks, events and communities of practice.

The ideal candidate will:

• Be just as good at working with people as technology. Someone who makes a team better by being part of it, and demonstrates and teaches others to do the same.
• Build great relationships by listening and empathizing with our people and customers and using creative thinking practices and processes to provide them with the solutions they really need.  
• Be proactive about continuous improvement and innovation, and encourage your team to do the same. Someone who doesn’t just dream it but gets it done.   
• Have excellent communication skills that allow them to share experiences and expertise in an impactful way using the right method of communication and the right level for the audience.
• Be passionate about technology and actively look for ways to increase their technical knowledge.

Essential Criteria

• A minimum of two years’ recent experience in leading technical teams
• A minimum of three years’ recent relevant technical experience at a senior level
• In depth knowledge of and proven experience of working in agile environments.
• Strong knowledge of IT concepts, methodologies, architectures and technical standards, ideally gained in an enterprise technical environment.
• Proven track record in coaching individuals and teams on practices, techniques and technology.

Competitive salary and benefits offered.